Vertex Is Acquired by DFW

Technology & Services

Vertex, a portfolio company of Oak Hill and GenNx360, acquisition by DFW


Vertex North America (“Vertex” or the “Company”), a subsidiary of Vertex Group Limited, a portfolio company of Oak Hill Capital Partners (“Oak Hill”) and GenNx360 Capital Partners (“GenNx360”), was recently acquired by DFW Capital Partners (“DFW”).

Baird served as exclusive financial advisor to Vertex North America on this transaction.


Vertex is a leading provider of customer information system (“CIS”) software and integration services to the mid-market public and investor-owned utility industry. Vertex provides a robust CIS experience through its leading VertexOne™ platform, providing water, electric and gas utilities with a lower total cost of ownership and greater ease and speed of implementation. The Company’s solution is provided as an integrated Business Process as a Service (“BPaaS”), with VertexOne™ at the core along with fully integrated customer analytics, bill presentment and payment, omni channel and customer preferences, customer and field mobility, and a comprehensive Customer Relationship Management engine. These solutions are designed to work together as a comprehensive platform or as modules to provide this underserved mid-market with a robust tier 1 business and technical solution right-sized for each utility. Vertex is headquartered in Richardson, Texas.

Oak Hill is a private equity firm managing funds with approximately $15 billion of initial capital commitments and co-investments since inception. Over the past 33 years, Oak Hill and its predecessors have invested in over 90 private equity transactions across broad segments of the United States and global economies. Oak Hill applies an industry-focused, theme-based approach to investing in the following sectors: Consumer, Retail & Distribution; Industrials; Media & Communications; and Services.

GenNx360 is a private equity firm focused on acquiring middle market business services and industrial companies. GenNx360 invests in companies with proven and sustainable business models in expanding industries with the objective of implementing the required operating changes to deliver cost efficiencies, accelerate growth, and generate strong financial returns. Target industries include business and industrial services, repair and maintenance services, environmental services, food ingredients, food equipment and services, transportation & logistics, packaging products, packaging equipment and services. GenNx360 was founded in 2006 and is headquartered in New York, New York.

DFW is a private equity investment firm with more than $1 billion in private equity capital under management focused on lower middle-market companies. DFW concentrates on service companies, with an emphasis on healthcare and outsourced business and industrial support services. DFW has established a 20+ year track record of success in both building leading companies and recognizing attractive returns for its investors. DFW is headquartered in Teaneck, New Jersey.
Technology & Services

Vertex, a portfolio company of Oak Hill and GenNx360, acquisition by DFW

July 2019
Vertex North America
M&A - Sellside
Technology & Services
Target Geography
North America
Acquiror Geography
North America