Minority recapitalization with Trilantic Capital Management L.P.

Technology & Services
Minority recapitalization with Trilantic Capital Management L.P.

Summary

Baird served as the exclusive financial advisor to 24-7 Intouch on this transaction

About

24-7 Intouch Inc. (“24-7 Intouch” or the “Company”), a premier provider of customer support services in North America and Guatemala, and Trilantic Capital Management L.P. (“Trilantic North America”), a leading private equity firm, recently announced that they have formed a partnership through which Trilantic North America has acquired a minority interest in the Company.

24-7 Intouch is a rapidly-growing, next-generation multi-channel contact center outsourcing company with over 4,000 seats across nine customized facilities in North America and Guatemala. The Company offers a comprehensive suite of inbound contact solutions and is widely considered a leader in e-mail, chat and social media services. 24-7 Intouch is headquartered in Winnipeg, Manitoba, Canada.

Trilantic Capital Management L.P. is a private equity firm focused on control and significant minority investments in North America. Trilantic North America’s primary investment focus is in the business services, consumer, energy and financial services sectors. Trilantic North America currently manages four private equity funds with aggregate capital commitments of $5.7 billion. Trilantic Capital Management L.P. is headquartered in New York, New York.

For additional information about this transaction, please contact:

Kiran Paruchuru +1 (312) 609-4926
Jordan Klein +1 (312) 609-4978
John Moriarty +1 (650) 858-3811
David Silver +44 (207) 667-8216
Technology & Services
Minority recapitalization with Trilantic Capital Management L.P.
Date
February 2016
Company
24-7 Intouch Inc.
Transaction
M&A
Sectors
Technology & Services
Target Geography
North America
Acquiror Geography
North America

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