Deal Details

Accel-KKR to Sell Majority Stake in Smart Communications to Cinven

Technology & Services

Smart Communications, a portfolio company of Accel-KKR, sale to Cinven

Summary

Smart Communications, a portfolio company of Accel-KKR, has announced the sale of a majority stake to Cinven. Terms of the transaction were not disclosed.

Baird served as a lead financial advisor to Smart Communications and Accel-KKR on this transaction.

About

Smart Communications is a leading technology company focused on helping highly-regulated organizations engage in more meaningful customer conversations and is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud™ platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture and secure digital archival. More than 650 enterprises worldwide - including Zurich Insurance, Priority Health, The Pacific Financial Group and The Bancorp - rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs and fast-track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre-built connectors, Smart Communications’ cloud-native platform integrates effortlessly with the world’s most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan and Pega, enabling more than 60 billion mission-critical customer conversations globally and driving faster time to value. Smart Communications is headquartered in London, United Kingdom.

Accel-KKR is a technology-focused investment firm with $23 billion in cumulative capital commitments. The firm focuses on software and tech-enabled businesses, well-positioned for top-line and bottom-line growth. At the core of Accel-KKR’s investment strategy is a commitment to developing strong partnerships with the management teams of its partner companies and a focus on building value alongside management by leveraging the significant resources available through the Accel-KKR network. Accel-KKR focuses on middle-market companies and provides a broad range of capital solutions, including buyout capital, minority-growth investments, secondaries and credit alternatives. Accel-KKR also invests across various transaction types, including private company recapitalizations, divisional carve-outs and going-private transactions. With offices in Atlanta, Chicago, London and Mexico City, Accel-KKR is headquartered in Menlo Park, California.

Cinven is a leading international private equity firm focused on building world-class global and European companies. Its funds invest in six key sectors: Business Services, Consumer, Financial Services, Healthcare, Industrials and Technology, Media and Telecommunications (TMT). Cinven has offices in London, New York, Frankfurt, Paris, Milan, Madrid, Guernsey and Luxembourg. Cinven is headquartered in London, United Kingdom.