Sale to Groupe Bruxelles Lambert

Technology & Services
Sale to Groupe Bruxelles Lambert

Summary

Baird served as a financial advisor to Webhelp Group and Kohlberg Kravis Roberts & Co. on this transaction

About

Webhelp Group (“Webhelp” or the “Company”), a portfolio company of Kohlberg Kravis Roberts & Co. (“KKR”) (NYSE:KKR), completed its acquisition by Groupe Bruxelles Lambert (“GBL”) (ENXTBR:GBLB) through an investment vehicle controlled by GBL. GBL has a majority stake on the basis of an enterprise value of €2.4 billion. The co-founding shareholders, Frédéric Jousset and Olivier Duha, as well as the management team reinvested a significant portion of their proceeds alongside GBL.

Webhelp is a global leader in customer experience and business process outsourcing (BPO), specializing in omni-channel interactions between corporates and their customers. Webhelp also operates payment, sales and marketing services. With over 50,000 employees across 150 sites in 36 countries, brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino have been trusting Webhelp for years and across geographies. The Company has doubled in size since the KKR acquisition in 2015 and aims to achieve a turnover of €1.5 billion in 2019. Webhelp was founded in 2000 and is headquartered in Paris, France.

KKR is a leading global investment firm that manages multiple alternative asset classes, including private equity, energy, infrastructure, real estate and credit, with strategic partners that manage hedge funds. KKR aims to generate attractive investment returns for its fund investors by following a patient and disciplined investment approach, employing world-class people, and driving growth and value creation with KKR portfolio companies. KKR invests its own capital alongside the capital it manages for fund investors and provides financing solutions and investment opportunities through its capital market business. KKR is headquartered in New York, New York.

GBL is an established investment holding company, listed on the stock exchange for over sixty years and with an indicative net asset value of €20 billion and a market capitalization of €15 billion as of November 22, 2019. GBL is a leading investor in Europe, focused on long-term value creation and relying on a stable and supportive family shareholder base. GBL strives to maintain a high quality, diversified portfolio of global companies, leaders in their sectors, with whom it can contribute to value creation as an active professional investor. GBL is headquartered in Brussels, Belgium.
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Technology & Services
Sale to Groupe Bruxelles Lambert
Date
November 2019
Company
Webhelp Group
Transaction
M&A
Sectors
Technology & Services
Target Location
Europe
Acquiror Location
Europe

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