Deal Details

A Portfolio Company of Van den Ende & Deitmers Sale to Affiliated Computer Services, a Xerox Company

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Summary

About

Unamic/HCN B.V. (“Unamic/HCN”), a portfolio company of Van den Ende & Deitmers B.V. recently completed its sale to Affiliated Computer Services (“ACS”), a Xerox Company (NYSE: XRX). Terms of the transaction were not disclosed. Unamic/HCN, the largest privately-owned customer care provider in the Benelux, offers customer care services for a diverse set of clients through capabilities ranging from call centres handling inbound calls seeking technical assistance and answering customer inquiries to activating customer accounts and most recently, social media monitoring. Unamic/HCN’s focus on the Dutch-speaking market in the Benelux and an emerging Turkish market will expand ACS’ customer care capabilities in The Netherlands, Belgium, Turkey and Suriname. Van den Ende & Deitmers is the venture capital firm of Endemol founder Joop van den Ende and former Endemol Executive Board member Hubert Deitmers. The firm invests in West European companies with substantial international growth potential, both early stage and later stage. The fund focuses on content, platforms, e-commerce and related ict-services. Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 136,000 people of Xerox serve clients in more than 160 countries.

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