Deal Details

Senture Is Acquired by Teleperformance

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Summary

About

Senture was founded in 2003 and provides comprehensive contact center service support across the United States. Senture offers a unique onshore citizen experience delivery model, well aligned with U.S. government requirements. Government services (Federal, State and Local) represent nearly 80% of Senture’s revenue, while commercial healthcare support services represent the remaining portion. Senture’s citizen support activities are specifically designed to handle queries in healthcare, education, transportation and social services. Senture is headquartered in London, Kentucky.

Kingswood is a private investment firm primarily focused on investing in businesses in transition.?In addition to access to capital, Kingswood brings relevant industry relationships and a broad network of internal and external operating resources that can strengthen the businesses it partners with and enhance value. Kingswood has extensive?experience with complex transactions where it provides tailored solutions that ensure the best outcome for all constituents. Kingswood is headquartered in Los Angeles, California.

Teleperformance, a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach. The Group's 331,000 employees, based in 80 countries, support billions of connections every year in over 265 languages and 170 markets. Teleperformance is headquartered in Paris, France.

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