Login Difficulties

Forgotten/Lost User ID
If you have forgotten or lost your Baird OnLine user ID, Online Support can reissue it. To help protect your accounts, we will not provide your user ID or password over the telephone or by e-mail; we will only send it to you through the U.S. mail.

Contact Online Support using our technical support form, or by phone, toll-free, at 888-212-8843, Monday – Friday, 7:00 a.m. – 5:30 p.m. (CT). When contacting support have your account number or Social Security Number ready.

Forgotten/Lost Password
Forgot your password? You can have your password reset using our Request a Temporary Password form.

Change Cookie Settings
If you remember your user ID and password but are having difficulties logging in you may have to change your cookie settings.

Disabled Account
If your account becomes disabled, contact Online Support using our technical support form, or by phone, toll-free, at 888-212-8843, Monday – Friday, 7:00 a.m. – 5:30 p.m. (CT). When contacting support have your account number or Social Security Number ready.
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This site has been published in the United States for residents of the United States. The foregoing has been prepared solely for informational purposes and is not an offer to buy or sell or a solicitation of an offer to buy or sell any security or instrument or to participate in any particular trading strategy. Securities, products and services are offered through Robert W. Baird & Co. Incorporated. Member FINRA and SIPC.